Urban offers a range of wellness and beauty treatments including 15+ styles of massages, osteopathy, physiotherapy, nails, hair removal and facials, all in the comfort of your own home. A qualified, hand-picked professional will come to you whenever and wherever you are, so there’s no travel and no waiting, meaning you can truly enjoy that post-treatment feeling. Have a gift card worth £68 or over? Lucky you! Choose the £69 option for a 60 minute massage between 7am and 6pm or the £75 option if you’d prefer to have your treatment after 7pm or at the weekend. Urban operates in London, Manchester and Birmingham. Check out urban.co to see what treatments are available where you are.

Nothing says self-care more than a massage. But put down those car keys: have you discovered Urban Massage? It’s a network of hand-picked therapists, poised to bring a massage straight to your home or office. And it’s not just massage; you can book other therapies, like reflexology or physiotherapy, using the Urban website. The therapists are all carefully vetted and we can vouch for the very high standard.

Urban gift cards can be used to buy at-home wellness treatments via the Urban website (urban.co) or the Urban app. Your digital gift card will contain a unique 16-digit code that can be redeemed against any of our on-demand services such as massage, osteopathy, physiotherapy and beauty treatments like nails, Dermalogica facials and waxing. Urban operates in London, Manchester and Birmingham, however not all services are available in all cities. Please check out urban.co to find out what treatments can be booked where you are. How long is a gift card valid for? Gift cards are valid for 12 months from the date of purchase. How do I spend my gift card? If you’ve received a gift card (nice!), you’ll need to create an Urban account through urban.co or on the Urban app (available on iPhone and Android). Once you're set up, simply head to your wallet and enter your unique 16-digit code to redeem the value of your gift card as credit. We'll automatically apply that credit to the next treatment you book, with any credit left over staying valid for 12 months. We'll apply leftover credit automatically to the next treatment you book. What is the difference between a promotional code and a voucher code? A promotional (or “promo”) code is a one-time discount that we typically give to first-time customers, or to existing customers on special occasions. You can only use one promotional code at a time. A voucher or gift card code is a unique, 16-digit-long number found on a gift card. It represents a monetary value and can be redeemed against as many bookings as it covers until the value runs out.

Link to general T&Cs https://urban.co/en-gb/legal

How it works


Step One:


Set up your account, then use the code on your card to add credit to your account.

Step Two:

Choose & Exchange

Browse our edit of the best wellness brands. Do you already have a favourite? Maybe you’ll try something new? From the brand page, add to your basket and then “buy” a voucher with your Totally Well credit.

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Step Three:


We will email you the voucher code so that you can enjoy shopping directly with the brand you’ve chosen.

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